489 Privacy Policy — Our Commitment to Your Data
At 489, user privacy is a priority. This policy clearly sets out what information we collect, how it is used, and the steps we take to protect your personal data as a Malaysian user.
Last Updated: 1 January 2026
Information We Collect
When you register and use the 489 platform, we collect certain categories of information to ensure our services run smoothly and securely.
- Full name and username
- Email address and phone number
- Date of birth for age verification
- Passwords stored in hashed form
- Device type and version used
- Operating system and web browser
- IP address and general location data
- Access logs and session timestamps
- Deposit and withdrawal records in MYR
- Name of bank or eWallet used
- Transaction reference number
- We do not store full card numbers or banking passwords
- Pages visited and time spent
- Games played and betting records
- Game preferences and account settings
- Records of communications with customer support
How This Information Is Used
489 uses collected information solely for legitimate purposes directly related to providing platform services to Malaysian users.
- Account management: To securely create, verify, and maintain user accounts.
- Transaction processing: To process deposits and withdrawals in MYR accurately and promptly.
- Platform security: To detect and prevent fraud, unauthorised access, and suspicious activity.
- Customer support: To help users resolve technical issues or account-related enquiries.
- Service improvement: To analyse usage patterns and continuously improve the user experience.
- Legal compliance: To comply with applicable legal and regulatory requirements in Malaysia when required.
489 does not use your data for third-party marketing purposes without your explicit consent.
Cookie & Session Tracking Usage
The 489 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly.
Required for login, language settings, and user sessions. Cannot be disabled without affecting core platform functionality.
Used to understand how users interact with the platform for improvement purposes. This data is collected in aggregate and does not identify individuals.
Helps detect suspicious activity, prevent cyberattacks, and keep user sessions secure.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the 489 platform.
Data Storage & Security Measures
489 takes user data security seriously. All personal information is stored on protected servers and encrypted using the latest industry standards.
Key Protection Measures
- SSL encryption on all connections between your browser and 489's servers.
- MYR payment data is processed through payment providers that comply with international security standards.
- Passwords are stored in hashed form and cannot be read by our staff.
- Access to user data is restricted to authorised personnel only.
- Continuous monitoring to detect and respond to any security threats.
Data Retention Period
489 retains your personal information for as long as your account is active or as needed to provide our services. Once an account is closed, data will be held for the minimum period required under Malaysian law before being securely deleted.
Third-Party Sharing
489 does not sell or rent users' personal information to any third party for marketing purposes. We only share information as necessary with payment providers and technical service partners who support platform operations, and they are bound by strict confidentiality agreements. 489 may disclose information to legal authorities if required under Malaysian law.
Your Rights as a 489 User
As a 489 platform user, you have the following rights regarding your personal data. These rights can be exercised by contacting our support team.
You may request a copy of the personal information we hold about you at any time.
If your information is inaccurate or outdated, you may request a correction through your account settings or by contacting customer support.
You may request the deletion of your account and personal data, subject to minimum legal retention requirements.
To exercise any of the above rights, please contact us at [email protected] with a clear description of your request. 489 will respond within a reasonable timeframe.
Policy Changes & How to Contact Us
489 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, applicable laws, or how we handle data. Users will be notified of any material changes via an in-platform notification or email.
Your continued use of the 489 platform after any changes are published constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
- Email: [email protected]
- Response Time: We aim to respond within 3–5 business days
- Language: Service available in Bahasa Melayu